Email or Phone

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Posts: 6
Joined: Wed Apr 21, 2021 5:10 pm

Email or Phone

Mon May 03, 2021 4:39 pm

A project is utilizing a third-party contractor.

A member of the contractor's team raises an issue with a member of the project team. The two individuals are not able to work out a solution.

The project manager is aware of the disagreement.

Which type of communication should the project manager use first when contacting the vendor about this issue?

A. Face-to-face

B. Phone

C. Contractual letter

D. Email

Given answer is A and mine is D. The question mentions that "Which type of communication should the project manager use first " . My thinking is that first the PM will use Email and then if conflict is still not resolved, he will move to Face to Face
Posts: 3062
Joined: Sat Jan 04, 2014 3:55 pm

Re: Email or Phone

Wed May 05, 2021 7:14 pm

Again a pathetic quality of question,
What is the source?
Manish P
PMP, PMI - ACP, SAFe Agilist ... ification/

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