Oliver 175 - 27th Question

jyotimayank
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Oliver 175 - 27th Question

Fri Dec 16, 2016 12:44 pm

Question 27
27. You have just taken over as manager of a project that will create many benefits for the performing organization, but you sense a high level of resistance in various stakeholders right from the start. What is the most appropriate action to resolve the problem?

A. Develop a responsibility assignment matrix (RAM) which clearly shows the responsibility of each stakeholder for the various project activities and who needs to be consulted and informed.
B. Develop an organization diagram, which places each of the stakeholders at an appropriate position inside the project and allows for certain lines of communication while disallowing others.
C. Schedule a meeting with these stakeholders to present the project, discuss and establish ground rules, ensure their involvement and identify initial personal and organizational issues.
D. Do not talk to these stakeholders too much at this time, instead create faits accomplis, which will later force the stakeholders to support the project due to a lack of alternatives for them.
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Re: Oliver 175 - 27th Question

Fri Dec 16, 2016 1:39 pm

C. Schedule a meeting with these stakeholders to present the project, discuss and establish ground rules, ensure their involvement and identify initial personal and organizational issues.
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Re: Oliver 175 - 27th Question

Fri Dec 16, 2016 7:02 pm

I think the correct answer is C, as PM need to foster appropriate stakeholder engagement in project activities throughout the project life cycle.
13.3 Manage Stakeholder Engagement
Manage Stakeholder Engagement is the process of communicating and working with stakeholders to meet
their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project
activities throughout the project life cycle. P: 403
Housam Bassal
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jyotimayank
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Re: Oliver 175 - 27th Question

Mon Dec 19, 2016 11:45 am

Yes Vikram and Housam the correct answer is option C.

In order to determine potential impact, it’s important for the project manager to understand each stakeholder’s role in the project and in the organization. Get to know them and their interests. Determine the relationship structure among the various stakeholders.

Refer to pages 255 and 277 (9.2.3.4) of PMBOK® Guide 5th Edition
Ground rules establish clear expectations regarding acceptable behavior by project team members. Early commitment to clear guidelines decreases misunderstandings and increase productivity. Discussing ground rules in areas such as code of conduct, communication, working together, or meeting etiquette allows team members to discover values that are important.
If you establish good working relationships up front and learn a little about their business concerns and needs, it might be easier to negotiate or motivate them later when you have a pressing issue that needs action. Knowing which stakeholders work well together and which don’t can also help you in the future.

You can refer to the following link for more insight of this topic
http://www.izenbridge.com/videogallery/ ... anagement/
Jyoti Gupta
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